HEALTH CARE CONSULTATION SERVICES
Health care leaders know that the best patient care happens when professionals work together as strong, collaborative teams to provide treatment that is patient-centered, sensitive, and holistic. At Hawthorne Integrative, we want to support health care and mental health professionals as they find innovative ways to work together to offer comprehensive care solutions for patients in acute, specialty, and primary care settings by providing consulting services that meet the unique needs of staff. By offering educational workshops to help staff increase their effectiveness in managing the emotional health needs of patients, group and one-on-one coaching to help staff improve patient-centered communication and interprofessional collaboration, and customized keynote presentations, Hawthorne Integrative strives to help health care professionals achieve positive patient outcomes by delivering empathic, compassionate care.
Some of the services we provide include:
Onsite Staff Trainings and Workshops
- Are customized to meet the unique needs of your health care setting, whether you are a large health care system or small primary care practice
- Use many of the protocols and assessment tools found in our book, Managing the Psychological Impact of Medical Trauma: A Guide for Mental Health and Health Care Professionals
- Are designed and delivered by experienced educators
- Can be packaged with an organizational license fee to purchase clinical tools, special pricing for bulk book purchase, and small group/1:1 coaching for staff
- Can include robust assessments to track staff learning and impacts on patient care
Small Group and 1:1 Coaching
- Includes a comprehensive needs assessment to identify opportunities for staff development in the areas of patient communication, interprofessional collaboration, and identifying opportunities for assessment/intervention to meet patients’ emotional health needs
- Can be customized to meet the unique needs of your organization
- Can be customized to meet the unique needs of your organization or event
Clinical Assessment Tools for Ensuring Patient Well-Being
We believe that providing the most effective, efficient, and sensitive patient care requires that health care professionals address the needs of the whole person, and this includes understanding how medical treatment and illness affects patients’ mental and emotional well-being. In order to help hospitals, specialty practices, and primary care practices meet the mental health needs of patients, we have developed clinical assessment tools to assist in identifying mental health risk factors (The Medical Mental Health Screening), signs of psychological distress during medical procedures and hospital stays (The Experience of Medical Trauma Scale), and how recent surgeries or illness have affected patients in all domains of life (The Secondary 7 – Lifestyle Effects Screening). The overarching purpose of these tools is to help health care professionals determine the mental health needs of patients and discern the best resources to meet those needs to improve patient well-being and the patient experience.
You can download these screening tools (in pdf) for free.
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The Experience of Medical Trauma Scale (EMTS)
The EMTS is a 46-item likert scale instrument that measures patient distress in the acute care setting on a continuum, and includes categories of patient stimuli such as communications with staff, physical pain and discomfort, environmental discomforts, and emotional discomforts. In addition to capturing quantitative data about patient distress, the EMTS directs staff members to gather additional detail about patients’ subjective experience in order to develop a response that addresses each item contributing to patient discomfort and distress.
The Medical Mental Health Screening (MMHS)
The MMHS is an assessment tool used to identify specific risk factors that can increase the likelihood that patients may experience emotional distress following a medical procedure. This tool can be used by acute, specialty care, and primary care providers as part of a comprehensive prevention strategy to ensure responsible, patient-centered, and collaborative care.
The Secondary Seven Lifestyle Effects Screening (S7-LES)
The S7-LES is a brief screening tool that can be used by acute, specialty, and primary care providers to assess the impact of a recent procedure (post-procedure) on patients’ quality of life across seven life domains: Developmental, avocational (leisure), Existential, Relational, Occupational, Spiritual, and Intrapersonal (Self). Answers to these questions can prompt discussion about the appropriateness for mental health referrals and use of resources.